Our Culture & History

Our people are at the heart of everything we do at I-COM, and it is because of their passion, dedication, and expertise that we’re still thriving 20 years later. 

As a business, we value open communication and team involvement in the direction of the business. To put our ethos into action, in 2019, I-COM became an employee-owned business, meaning that our employees now own the majority stake in the agency. 

With guidance and support from our management team, our employees now have the deciding voice in how we run I-COM, giving everyone a sense of ownership over the work we collectively do and a sense of pride in our successes.

With a direct sense of ownership, a strong team spirit, and a shared pride in our success, our employee-owned structure also directly benefits our clients - not only does driving great results bring value to our client relationships, but we also all understand that good relationships will benefit I-COM and the employees that own it. 

In addition to employees having their voices heard, I-COM is an inclusive workplace that encourages individuals to thrive. We believe in nurturing and supporting the unique passions and skills of our employees to help them achieve their professional career goals wherever possible. 

Embracing Fun & Downtime

Here at I-COM, there’s no doubt that our dedicated team works hard to drive results for clients - but where would we be without a bit of fun? Team bonding and collaboration are incredibly important to I-COM, especially given how closely we work together as part of our Employee Ownership Trust and our constant cross-team working. 

For our staff, we offer a uniquely planned social event every single month that encourages individuals to get involved. These range from scavenger hunts across Manchester to quiz nights, agency talent shows, and meals and drinks out.

There are also a few niche interest groups within the business, meaning smaller socials take place throughout the month, be it knitting club or Dungeons and Dragons nights.

We also host great summer socials and Christmas parties to reward staff, not to mention the drink stash in the fridge whenever anyone fancies a tipple after work.

Our bright and colourful office space also includes big comfy couches, a great dining area including a table and spacious kitchen island, plus unlimited fruit, tea, and coffee throughout the week. 

Our Story

I-COM began nearly 20 years ago in 2004, starting with just a handful of employees. Since then, we’ve gone from strength to strength, growing to a 30-person team of passionate digital marketers, web developers, designers, project managers, and a fantastic leadership team.

Over the years we’ve had the pleasure of working with a fantastic range of clients and have worked on a number of exciting and ambitious projects that have been incredibly rewarding for both our agency and our clients. As a result, I-COM is still growing and ever-evolving, showing no signs of slowing down.

We are situated in the heart of Manchester on Portland Street, just a stone's throw away from some fantastic lunch spots, bars, pubs, and social events. Our Grade II listed office building boasts plenty of unique character and encourages creativity for our team.

Stopping by? We’ll get the kettle on! You can find us at 131 Portland Street, Manchester, M1 4PY.